Privacy Policy

Last Updated: 7th November 2024

At Behind The Budget Ltd (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, Behind The Budget (“Website”) or use our services. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect various types of personal data from you to provide and improve our services, including:

  • Personal Identification Information: This includes your name, email address, and contact details when you register for an account or subscribe to our newsletters.
  • Account Information: Information related to your account, such as username and password, is stored securely.
  • Payment Information: If you purchase a course, we may collect payment details such as billing information and transaction history. Payment processing is handled by third-party payment processors who are GDPR-compliant.
  • Usage Data: We may collect information on how you access and use our Website, including IP address, browser type, device information, and pages viewed, for analytics and improving user experience.
  • Communication Data: If you contact us or participate in any interactive features (such as comments, forums, or surveys), we may store your communications with us.
2. How We Use Your Information

The information we collect is used to provide, improve, and personalise our services. Specifically, we may use your information to:

  • Provide and Manage Our Services: To set up and maintain your account, process transactions, and deliver courses.
  • Improve Our Website: Analyse how our services are accessed and used to enhance user experience.
  • Communicate with You: Send administrative information, such as updates, security alerts, and support messages, as well as promotional content with your consent.
  • Customer Support: Address your queries, resolve issues, and provide technical assistance.
  • Legal Compliance: Comply with legal obligations, prevent fraud, and enforce our Terms and Conditions.
3. How We Share Your Information

We will not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us deliver our services (e.g., payment processors, email service providers). These parties are bound by strict confidentiality and data protection agreements.
  • Legal Requirements: We may disclose your information if required to do so by law, to comply with legal processes, or to protect our rights, property, and safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any such change in ownership.
4. How We Protect Your Information

We take appropriate technical and organisational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Data Encryption: Personal information is encrypted both in transit and at rest.
  • Access Control: Access to your data is restricted to authorised personnel who need it to perform their job functions.
  • Regular Security Audits: We conduct regular security assessments to identify and mitigate vulnerabilities.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under the GDPR, you have certain rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal limitations.
  • Restriction of Processing: You may request that we limit the processing of your personal data.
  • Data Portability: You have the right to obtain your data in a structured, commonly used, and machine-readable format.
  • Objection: You may object to our processing of your personal data based on our legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at [Contact Email]. We may need to verify your identity before fulfilling your request.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve user experience, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our Website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the operation of the Website.
  • Analytical Cookies: Help us understand user interaction and improve our services.
  • Functional Cookies: Enhance functionality and personalise your experience.
  • Advertising Cookies: Used for marketing purposes, with your consent.

For more information, please refer to our Cookie Policy.

8. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy applies only to Behind The Budget and not to external sites. We are not responsible for the content, privacy practices, or data handling of third-party sites. We recommend reviewing the privacy policies of any external sites you visit.

9. International Data Transfers

If you access our Website from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the United Kingdom. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it, as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

Behind The Budget Ltd
Email: info@behindthebudget.com
Address: 12 Blackwall Basin Moorings, 1 Myers Walk, London, E14 5GT

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